The world of communication beats all other fields when it comes to the development and implementation of new and creative ideas. Innovative ideas in communication that make our lives much easier are developed every day. Efficient, reliable and cost – efficient communication channels are in high demand and the only way to satisfy the demand is through the innovation of new methods. Communication is vital for business success and with inefficient communication channels, businesses could suffer massive losses.
IP Telephony is one of the most notable advances that have been made in communication. The group of technologies that use of internet protocol packets to carry voice, data, fax and other information is what is called IP telephony. In the past such communication was done over public switched telephone networks (PSTN). In IP telephony there are no tolls like those in public switched telephone network as the information is shared as packed of data on shared lines. Government regulation of the IP telephone is little unlike in the traditional telephone services. Business communication has seen a major revolution in flexibility and cost – efficiency, thanks to IP telephony. By switching to IP telephony businesses derive various benefits which include security of their communications, reduced costs of communication and increased productivity.
The Hosted VoIP solution allows a business to access a myriad of IP based applications and devices for use in communication. The investment on infrastructure and capital investment is minimal when switching to IP telephony. Management and maintenance of VOIP hosted services is also very affordable compared to the traditional phone services. Additionally, only a single network is required to transmit bot data and voice in IP telephony. The cost of investing in communication infrastructure is reduced this way.
Another advantage that a business gets from using IP telephony is the security of their communication. Even other the public IP network, data can be securely routed or remotely accessed through a virtual private network. This way, the information is as secure as that sent over a private network. IP telephony also gives the user access to advanced features. IP telephony avails advanced features such as video – conferencing and call management cost – effectively to businesses. Most of these features are provided by the traditional corporate PBX which was more expensive than the IP telephony. Such advanced features help small and medium enterprises to efficiently run their operations.
By switching to IP telephony, the productivity of an organization is bound to increase. With IP telephony the employees can communicate and work more effectively as there are several applications and devices provided. IP telephony enables people separated geographically to effectively communicate and collaborate.